Every piece of ceramic art sold on this site is handmade by Elizabeth Paley. Items will be shipped within 5 business days of order. If you request local pick-up, I will contact you within 2 business days of your order to make arrangements.
Damaged upon arrival:
If an item is broken on arrival, please send a photo of the damaged pottery to email@example.com within 7 days of receipt and I will send you a replacement or refund your purchase. I try to package my pottery carefully but sometimes shipping is a bumpy ride.
Unsatisfied with purchase:
I accept returns and exchanges. If you are not satisfied with the item(s) you receive, please email me at firstname.lastname@example.org within 7 days of receipt and ship the item back to me (or drop it off) within 15 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.